How do I request a quotation?
Use the general enquiry form for most services, or the guided boiler enquiry for a replacement installation. Include the full postcode and a clear description. Jake will discuss the work before a price or appointment is agreed.
Do you offer instant boiler prices?
No. The boiler journey collects information for a personal quotation. Boiler choice, suitability and installation details need review.
Which areas do you cover?
Named areas include Colne, Pendle, Burnley, the Ribble Valley, West Craven, Lancashire, Greater Manchester, West Yorkshire and Skipton. Send the full postcode to confirm the arrangements for your property.
Can I enquire if I do not know the boiler type?
Yes. The boiler journey has unsure options, and you can provide externally visible model details or describe the setup without opening the appliance.
Can I book servicing and a landlord check together?
Request both explicitly. They are different tasks, and the scope and appointment need to be agreed.
Does a form submission book a visit?
No. It sends an enquiry for review. The work, price and appointment are agreed directly afterwards.
Can I send photographs?
Mention that you have photos in the enquiry. Jake can arrange a suitable way for you to send them. Do not remove appliance covers to take pictures.
Can I get a same-day repair?
Call to discuss current availability. The website does not guarantee same-day attendance, parts availability or completion.
What should I do if I smell gas?
Call the National Gas Emergency Service on 0800 111 999. Do not wait for a website reply.
Do you offer finance or fixed-price packages?
No finance or fixed-price package is advertised on this website. Discuss the quotation and payment arrangements directly with Jake.