Separate planned work from a current fault
For a planned service, provide the appliance make/model and any available service history. If the boiler already has a fault, explain it at the enquiry stage so diagnosis or repairs can be discussed rather than assumed to be part of a routine service.
For a replacement or relocation, describe the existing hot water arrangement and the proposed changes. The boiler enquiry collects the main details and leaves room for questions that need Jake’s assessment.
Arranging work in Skipton
Tell Jake if you are coordinating the visit remotely or relying on an estate agent or another key holder. For properties outside Skipton itself, include the village and postcode so the exact location can be confirmed.
Before you send an enquiry
- Give the full property postcode and the service required.
- Describe the appliance or heating system and any existing problem.
- Mention deadlines, key holders and access constraints.
Can I enquire for a property outside Skipton town?
Yes. Give the full postcode and location so Jake can confirm whether the job and travel arrangements can be accommodated.
Does sending the form book an appointment?
No. Jake will review your details and discuss the work, quotation and availability before an appointment is agreed.